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Hurricane IDA Family Resources » Hurricane IDA Family Resources

Hurricane IDA Family Resources

 
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DSNAP

Disaster SNAP (D-SNAP) Guide: Families who don’t normally qualify for SNAP may qualify for D-SNAP. The Louisiana Budget Project put together a guide to D-SNAP so Louisianans can have a better understanding of what to expect and how to access this important benefit. We encourage families to pre-register now so that they can get benefits sooner once the program is launched. https://www.labudget.org/2021/09/louisiana-d-snap-guide/
 
How to Apply

On their designated day, residents will call the LAHelpU Customer Service Center at 1-888-524-3578 between the hours of 7:30 a.m. and 6:00 p.m. Translation services are available for individuals whose primary language is not English.
 
When residents call to apply and be interviewed for DSNAP, a worker will:

Verify the applicant’s identity and residency.
Obtain information about income, resources and disaster-related expenses.

More Information:

Most applicants will be told on the phone immediately after completing their application and interview whether they have been approved to receive DSNAP and, if so, the amount of benefits they will receive. Applicants will also receive a letter by mail, confirming the eligibility decision made on their application.

Applicants may name an Authorized Representative (AR) to apply for DSNAP benefits on their behalf. The head of household must authorize the person to serve as AR on their behalf.
 
 

Community Resources & Assistance

 Regional Transit Authority

  • RTA streetcar service along the Canal Streetcar line has been restored
  • Streetcar service will run along the 47-Canal/Cemeteries and 48-Canal/City Park until midnight daily
  • Operating hours will be extended on all bus and streetcar routes to midnight
  • The service hours extension includes the 12-St. Charles which continues to operate bus service along the line
  • A terminal-to-terminal bus bridge between Algiers Point and Canal Street will supplement the Algiers Point-Canal Street ferry until ferry service resumes at the interim ferry terminal location at Mardi Gras World
  • The shuttle will operate daily from 6:00 a.m. to 6:30 p.m. with the first bus leaving the Algiers Point ferry terminal
  • The agency will return to regular daily Saturday service along all bus and streetcar routes on Sunday, Sept. 12 and fares will be reinstated
  • For more information, visit www.norta.com or call Rideline at 504-248-2900
.

Blue Tarp Distribution

  • The U.S. Army Corp of Engineers is providing blue tarps for Orleans Parish residents who sustained roof damage
  • Residents registered for the Blue Roof Program are reminded to beware of scammers
  • Blue Roof representatives never solicit your participation, nor will they ask for Social Security, bank account numbers or any compensation for this service
  • Visit Blue Roof Information (army.mil) for information on how to retrieve a blue tarp
 
 
FEMA Assistance 
 
For Hurricane Ida FEMA Disaster Assistance, please apply at https://www.disasterassistance.gov/
 
Mental Health Resources
 
Disaster Distress Helpline is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster.

📱 From the United States and its territories, call 1-800-985-5990 to connect with a trained crisis counselor, 24/7. Spanish-speakers can call the hotline and press “2” for 24/7 bilingual support.

📲 To connect with a live DDH crisis counselor 24/7 via SMS, from the 50 states text “TalkWithUs” for English or “Hablanos” for Spanish to 66746. Spanish-speakers from Puerto Rico can text “Hablanos” to 1-787-339-2663.

National Suicide Prevention Lifeline (also affiliated with Mental Health America): (800) 273-TALK (8255). Available any time of day or night, 365 days a year, this toll-free PTSD helpline has trained volunteers standing by to provide crisis intervention, to offer support for people in distress, and to give information and referrals to people with PTSD and their loved ones.

Veterans Crisis Line: (800) 273-TALK (8255) and press “1”. This toll-free hotline is available for veterans and their loved ones. You can also send a text message to 838255 to receive confidential, free support and referrals.
Crisis Text Line: Text HOME to 741741. This service is available 24/7 and provides free crisis support and information via text.

National Hopeline Network: (800) 442-HOPE (4673). Available 365 days a year, volunteers who staff this toll-free hotline are specially trained in crisis intervention to provide support, information, and referrals to people in need. You can also access services via chat by pressing the “Chat Now” button on its website.

PTSD Foundation of America, Veteran Line: (877) 717-PTSD (7873). Providing referrals, information, and helpful resources to veterans and their families, this toll-free hotline is available 24/7.

Lifeline for Vets: (888) 777-4443. Also geared toward veterans and their families, this toll-free PTSD helpline provides crisis intervention, referrals, and information.

New Orleans Family Justice Center: 504-866-9554. Hotline available 24/7 with services & resources for survivors of domestic violence and sexual assault in the Greater New Orleans area.

Louisiana Domestic Violence and Sexual Abuse Hotline: 1-888-411-1333. Free, confidential, and open 24 hours. Spanish translation is available

TIKES Free Support for Parents & Caregivers: 504-264-1287. Call or visit the link to request a session.
Louisiana Spirit Mental Health Hotline: 1-800-256-2522 or TEXT ‘REACHOUT’ to 741751. for those impacted by Hurricane Ida in Louisiana.